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FAQ

Are the products readily available or they are custom made?

Most of the products are made on order. While we keep some of them in our warehouse, most people usually order in a color, size or material different from what we have available.

You have no cause for concern however cause in 10 days max, your shoe will be ready! Just as you saw it in the picture.

Will I get the exact product I am seeing in the picture?

We are well aware of the issues faced from ordering stuff online. But not to worry, our products are exactly as they are seen in the picture.

If we do not have your choice of product in our store (based on size, color or material), we will then go ahead to make it specially for you.

The material we use are sourced locally (in Nigeria). Should we be unable to find such material (which is almost impossible), we will let you know. We will either go ahead with what we find, or refund your money based on your decision.

How long does it take to make a shoe?

It usually takes about 5 – 10 working days depending on the shoe style after payment has been confirmed. However, we can deliver in 2 – 4 days with our express service (it costs almost the same).

I don't know my shoe size

No problems. Please refer to this guide here to find determine it.

More answers to your questions

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Karpos Blog

Here, we share news, ideas, tips, guide and many more regarding shoes, leather, leather accessories and fashion in general.

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